Reference letters (processing, analytics, wording)

 

Nowadays, drafting reference letters is a routine job for HR staff. However, the challenge here is to create a reference letter which is, on the one hand, legally compliant, and is, at the same time, adapted to the individual employee. A reference letter also serves as the “business card” of the company.

 

Goal and content:

 

With our training we would like to familiarize HR department staff with the topic of reference letters and develop specific guidance for their daily work.

 

Potential training contents:

 

Process

 

In close cooperation with you, we will develop a target-oriented roadmap regarding approach and a time-efficient process, covering everything from the employee’s request for a reference letter to its final handover.

 

Contents and individual elements

 

• How to use the introduction of the company as a “business card”

• How to use the right language when creating role and responsibility descriptions

• How to choose the right wording for performance and conduct, with or without generator, and individually adapt it to each employee

• How to express gratitude, regret and individual wishes for the future

• How to phrase reasons for dismissal

• How to correctly interpret hidden clues

 

​A brief digression on labor law issues

Who is entitled to a reference letter?

How many pages should a reference letter have?

What if the employee wants to sue?

 

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Training duration depends on your individual content requirements, which we will discuss with you beforehand. As a rule, 1 to 2 training days will suffice. The training will take place in-house in your company.